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For questions about orders, products, shipping or general customer service.
customerservice@themelanin.caTHE MELANIN BEAUTY
Contact us.
Questions about an order, a product or your beauty routine? We’re here to help.
Send us a message
LET’S TALK BEAUTY
Thoughtful support.
Personal answers.
HOW CAN WE HELP?
We would love
to hear from you.
Whether you need help with an order, have a question about one of our products or would like to learn more about The Melanin Beauty, send us a message and our team will assist you.
CONTACT INFORMATION
Get in touch.
Mailing address
The Melanin Beauty Inc.86-50 Burnhamthorpe Road West
Box 329
Mississauga, Ontario L5B 3C2
Canada
Online store
The Melanin Beauty is an online Canadian beauty retailer. Browse our collection anytime from Canada and beyond.
Explore our products
Beauty support should feel
personal.
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Tell us how
we can help.
Complete the form below and include as much information as possible. If your question concerns an order, please include your order number.
BEFORE YOU WRITE
Quick answers.
Where can I find my order number?
Your order number is included in the confirmation email sent after you complete your purchase.
How can I check my order status?
Use the tracking link in your shipping confirmation email. If you have not received one, contact us with your full name and order number.
Can you help me choose a product?
Yes. Tell us what you are looking for and share any relevant skin, hair or beauty concerns so our team can guide you.
Can brands contact The Melanin Beauty?
Yes. Select “Brand partnership” in the contact form and include information about your brand, products and website.