Terms of service

Terms of Service

Effective Date: June, 21 2025

Welcome to The Melanin Beauty. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Overview

The Melanin Beauty operates as an online retailer and distributor of beauty products created and owned by Black entrepreneurs. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

• You are at least the age of majority in your province or territory of residence.

• You will not use our products for any illegal or unauthorized purpose.

• You will not violate any laws in your jurisdiction through your use of our site or products.

3. Product Information

We strive to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

4. Pricing & Payment

All prices are listed in Canadian Dollars (CAD). We accept payments through secure third-party processors. By submitting your payment information, you represent that you are authorized to use the selected payment method.

5. Order Processing

We process orders Monday through Friday (excluding holidays). Processing times may vary depending on product availability. You will receive a confirmation email once your order has been placed, and a second email with tracking details once it has shipped.

6. Shipping

We currently ship across Canada and select international locations. Shipping times and rates are calculated at checkout. Once an order has shipped, we are not responsible for delays caused by couriers or customs.

7. Return & Exchange Policy

All sales are final. We do not accept returns or exchanges. If an item arrives damaged or incorrect, please contact us within 3 days of delivery at [insert email] with photos and order details. For more information, please review our full [Return & Exchange Policy].

8. Prohibited Uses

You may not use this site or its content:

• For any unlawful purpose

• To solicit others to perform or participate in unlawful acts

• To violate any international, federal, or provincial regulations or laws

• To infringe upon our intellectual property or the intellectual property of others

• To upload or transmit viruses or malicious code

9. Intellectual Property

All content on this website — including images, text, logos, and product listings — is the property of The Melanin Beauty or its brand partners and may not be used without written permission.

10. Disclaimer of Warranties

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. All products and services are provided “as is” and “as available” without any warranties, express or implied.

11. Limitation of Liability

The Melanin Beauty shall not be liable for any injury, loss, claim, or damages arising from your use of our website or products. In no event shall our liability exceed the purchase price of the product(s) in question.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates. Your continued use of the site constitutes acceptance of any changes.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada.

 

Contact Us
If you have any questions about these Terms, please contact us at:
customerservice@themelaninbeauty.ca

86-50 Burnhamthorpe Rd WBox 329Mississauga, ON L5B 3C2, Canada